Returns and Refunds

WE OFFER A 30-DAY GUARANTEE ON ALL OF OUR PRODUCTS. If you’re unhappy with a product for any reason, please feel free to initiate a return by emailing us at info@gaia.love 

RETURNS

We can accept all unopened products that are returned to us within 14 days of the original delivery in their original packaging. We will issue a refund or exchange the item for a product of the same value.

DAMAGED ITEMS

If the goods you receive are damaged or faulty in any way, or are not what you originally ordered, we will be happy to offer you a full refund or exchange them for items of the same value, provided they are returned to us within 14 days of their original delivery.

REACTIONS

In the unlikely event that you experience an unwanted reaction to one of our products, please contact our team at 805-415-5142 or email us at info@gaia.love

Once we receive your item and are happy that it meets the criteria above, we will apply a refund to the original method of payment within 14 working days.